Contact Us
We're Here to Help
Got questions? Need support? Want to collaborate? We're all ears.
Get in Touch
Email Us
Help.drop17@gmail.com We respond within 24 hours (usually faster).
DM Us on Instagram
@drop17_ig Fastest way to reach us. We check DMs daily.
What Can We Help With?
Orders & Shipping
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Track your order
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Update your shipping address
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Report a delivery issue
Size Swaps & Returns
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Request a size exchange (within 14 days)
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Check swap eligibility
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Learn about our Size Swap Policy
Partnerships & Collabs
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Campus ambassador inquiries
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Micro-influencer collaborations
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Pop-up event partnerships
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Wholesale inquiries
Press & Media
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Interview requests
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Product samples
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Brand assets and media kit
Self-Service Resources
Before reaching out, check if we've already answered your question:
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Sizing FAQ – Fit guide, measurements, and sizing tips
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Size Swap Policy – How to exchange your hoodie for a different size
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Shipping Policy – Delivery times, tracking, and shipping costs
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Care Instructions – Keep your DROP17 gear looking fresh
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Terms of Service – Legal stuff and order policies
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Privacy Policy – How we handle your data
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DROP17 – Built to move. Designed to show.